Questions are part of better understanding. These are some of the ones we get most often.

What is a SEER rating?

The SEER (seasonal energy efficiency ratio) is how the efficiency of your heating and cooling equipment is measured. The SEER is the amount of cooling your system will deliver per dollar spent on electricity, as compared to other systems. For example, a 3-ton unit may have a SEER efficiency rating of 13, 14, or 15. The SEER rating of a given unit can range anywhere from 13 to 21. The higher the SEER the more efficient the system will be.

What does my warranty cover?

Under the standard factory warranty, most units cover parts that fail during the warranty period due to defects in the part. The warranty does not cover labor. A warranty certificate is included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. If you cannot find your warranty certificate, Air Pro can help provide you with the information.

Why is the SEER rating on the Energy Guide different from what my dealer quoted?

Each split system cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the same series indoor unit. The SEER rating of a system is derived based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), as well as the indoor equipment (evaporator coil and furnace, or air handler), play a vital role in the total rating.

What type of filter should I use and how often should I replace it?

Standard filters work to keep your system and its ductwork clean, but they don’t actually improve indoor air quality. To do that, you need a media filter. The media filter rests between the main return duct and the blower cabinet and will improve dust and particle removal by seven times that of a standard filter. In addition, upgrading to a pleated media filter will remove everything from insecticide dust to airborne viruses from the filtered air. Always choose a filter that matches your blower’s capacity. For optimum efficiency and filtration, Air Pro recommends that you replace your disposable filters at least once a month. If you have washable filters, they should be cleaned once a month.

Why should I have regular or preventative maintenance?

Your heating and cooling systems work incredibly hard to perform their functions for your home every day. The constant stopping, starting and continual operation can wear down any machine if the proper care and maintenance is delayed. However, by performing regular maintenance, you can maximize the lifecycle of your heating or cooling unit and guard against many common equipment failures. Preventive maintenance inspections performed on a regular basis can uncover leaks, rust, rot, soot, frayed wires and corroded electrical contacts that the naked eye may not notice. You should have maintenance performed on your system regularly to ensure maximum efficiency and prevent possible problems that may occur in the future.

What equipment requires regular or preventative maintenance?

At least twice a year heat pumps and air conditioners require a professional tune-up. Because gas-fired equipment functions with greater efficiency, they only need to be serviced every other year. Inspections on boiler and furnace systems should include ductwork, pipes, dampers, valves, the chimney, registers, radiators, pumps, blowers, fuel lines, the gas meter, oil tank and every part of the actual furnace and boiler. Meanwhile, heat pump and air conditioning unit inspections should also include inspections of the fan, compressor, indoor coils, outdoor coils, line kits and refrigerant lines.

What are the advantages of a programmable thermostat?

Since they are electronic, programmable thermostats are more accurate and efficient than thermostats that contain mercury. With programmable thermostats, you can control the temperature in your home at different times of day without ever touching your thermostat. Because everything is automatic, you don’t have to think about changing the setting on your own.

What is the life expectancy of my HVAC unit?

Dependable products are among the longest lasting heating and cooling products available. For your specific equipment, there are many variables that affect life expectancy, and of course, the regularity of routine maintenance.

What does my warranty cover?

Under the standard factory warranty, most units cover parts that fail during the warranty period due to defect in the part. The warranty does not cover labor. A warranty certificate was included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. If you cannot find your warranty certificate, Air Pro will also be able to provide you with the information.

What size equipment will best fit my home?

Many factors affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. Air Pro can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs. Depending upon the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The only way to ensure the size of the system you purchase will be large enough to cool your home, but not any larger than you need, is to have your home’s individual heating and cooling needs evaluated by a licensed professional.

Get the most from your heating and cooling system.

Your heating, cooling and duct system is one of the biggest “unseen” investments you will ever make for your home. The HVAC system can be easily over looked, unless of course when it is not working properly.

When your unit is not working, you realize just how important it is to the comfort of you and your family. We have effective services and products to help ensure your family’s indoor comfort. Don’t forget to check out our Comfort Choice maintenance program.

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